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CRM vs ERP, These concepts are often used in tandem because the two generally refer to the same thing: business software systems that contribute to efficiency and profitability.Instead, when we delve into the discrepancy between these two terms, you’ll see that there are some very important differences between CRM software and ERP software. In this article, we will discuss the differences. Next, we’ll help you decide which system you need and how to find the right CRM vs ERP, or both, for your business.